Product updates, tutorials, and news
With things on the quieter side this winter, a lot of updates have been made around performance, scalability, and reliability in preparation for a big 2021.
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It’s been awhile since the last update, but believe me, things are happening! The past month or so has been devoted to improving app reliability and performance for our largest Shopify Plus customers. It’s with great satisfaction to report the app is more reliable and fast than ever. With those improvements out of the way, it’s time for some new features:
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These past ~6 weeks have been primarily minor bug fixes and performance enhancements.
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A new feature is available for Professional and Plus+ customers: the ability to send tickets as attachments (PDF / Apple wallet) directly to the customer via email after purchase.
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When setting up Multi-date events, you now have a new option to create Passes in addition to Tickets. Whereas Tickets are added as a purchasable option for each date that you add, passes are a separate product that can be used to grant access to multiple dates within an event. For example, this is useful for season passes, annual passes, single use pass (valid on any one date), etc.
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Over the past month the app has received a lot of refinements not really worthy for a post! Today announcing two new features.
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Small release to tidy up a few things!
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Hard at work making polishes to the Shopify App!
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Shopify app updates, new iOS Check In App version 2.2, and some minor fixes.
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New feature alert! By popular demand I am happy to announce the ability to set an overall event capacity for sales. For example, if you have multiple ticket options (Adult, Child, Senior) but need to ensure only X number of tickets are sold across all options, then event capacity is for you!
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Event Ticketing now hooks into the official Shopify order status page, to display ticket download buttons:
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We’ve made some improvements around creating and editing events.
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I am excited to announce additional pricing plans! The goal of these new plans is to provide clients a fair cost structure that scales with their volume. Check out the details on the App Store, and learn more about how Shopify is the perfect event ticketing alternative to Eventbrite!
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Thrilled to announce our brand new Help Documentation portal! New getting started guides have been added. New articles will continue to be added as we strive to cover all of our features.
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We’ve introduced new tools to save you time and increase productivity.
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The Guest Manager iPad Check In App has been ported to a native macOS app! Enjoy the same great check in experience you’re used to on iPad and iPhone, optimized for the Mac.
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Guest Manager Check In version 2 is now available on the Apple App Store.
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Traditionally, importing or adding new tickets/attendees has always required specifying a ticket type, such as GA, VIP, Guest, or whatever. Many clients do not need to differeniate guests by a ticket type, so to make things a little easier we now set up a default ticket type.
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We’re always thrilled to see the many different ways that clients use Guest Manager. We serve all kinds of markets, including corporate events, festivals, conferences, concerts, trade shows, cooking classes, and more. While Guest Manager is a complete end-to-end tool for managing your event attendees (selling tickets online, registrations, e-commerce, payment processing, guest list management, event check in, and ticket scanning and validation), many of our clients choose us because of our flexibility. Clients can pick and choose what aspects of their event they wish to use Guest Manager for.
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Barcode pool management is a powerful tool for advanced users to retain full control over how barcode numbers are issued to tickets within the system.
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We’ve been so busy over the years working with great clients, that we’ve never had the time to blog! Many clients have expressed interest in seeing what we are working on, how to use new features, and get the most out of using Guest Manager, so, starting now, you are going to see lots of new updates here and on our help documentation website.
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Many wonderful things happened, but alas, they were not documented.
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