Dedicated Account Manager, Custom Quote & Invoicing
The client needed branded RSVP web pages, email confirmations, ticket barcode delivery, and integration with onsite barcode scanning.
The client, e2k has a mission to create innovative events, powerful experiences, and magical moments that entertain people, inspire a sense of community and celebrate humanity.
The event, Levi's Stadium Family Day, is an annual event for the employees of Levi's. About 2,500 RSVPs, and 1,500 attend for a day of fun at Levi's Stadium in Santa Clara, California.
The client needed a way to gauge attendance, and also ensure that every guest through the gate had a scannable ticket - as this was venue policy.
However, a typical ticketing system has links that are open to the public - and since this event was private, they needed to make sure that not a single undesired RSVP slipped through the cracks.
The client also needed a fully branded experience, from the emails being sent out, to RSVP pages, to PDF tickets.
If the RSVP link was somehow made public - no problem. The client uploaded a white-list of pre-approved emails. If you tried to RSVP with a different email, you would be required to go through an approval process (which is also one click for the organizer - as there are always those cases!).
Because the client imported pre-approved email addresses and names ahead of time, the system was able to send each employee a unique RSVP link, pre-filling their name and email. They simply selected the number of adults and kids, opted in or out to the museum tour, and done!
It's not realistic to have everyone RSVP online. Sometimes you just need a batch of PDF tickets that you can distribute as needed.
The venue was happy to see its security requirements satisfied. The client was ecstatic with how smooth the RSVP and barcode issuance went. Everyone was happy with how fast we processed the thousands of employees through the door.