Case Study

Levi's Stadium Family Day

Levis stadium guest manager case study
Levis stadium guest manager case study

Service Level

Dedicated Account Manager, Custom Quote & Invoicing

The client needed branded RSVP web pages, email confirmations, ticket barcode delivery, and integration with onsite barcode scanning.


Background

Levis stadium guest manager case study

The client, e2k has a mission to create innovative events, powerful experiences, and magical moments that entertain people, inspire a sense of community and celebrate humanity.

The event, Levi's Stadium Family Day, is an annual event for the employees of Levi's. About 2,500 RSVPs, and 1,500 attend for a day of fun at Levi's Stadium in Santa Clara, California.


2,500
Guests
8
Scanners
1,500
Checkins

Challenges

The client needed a way to gauge attendance, and also ensure that every guest through the gate had a scannable ticket - as this was venue policy.

However, a typical ticketing system has links that are open to the public - and since this event was private, they needed to make sure that not a single undesired RSVP slipped through the cracks.

The client also needed a fully branded experience, from the emails being sent out, to RSVP pages, to PDF tickets.


How We Helped

Levis stadium guest manager case study

Private Links & Invites

If the RSVP link was somehow made public - no problem. The client uploaded a white-list of pre-approved emails. If you tried to RSVP with a different email, you would be required to go through an approval process (which is also one click for the organizer - as there are always those cases!).

One Click RSVPs

Because the client imported pre-approved email addresses and names ahead of time, the system was able to send each employee a unique RSVP link, pre-filling their name and email. They simply selected the number of adults and kids, opted in or out to the museum tour, and done!

Levis stadium guest manager case study

Scannable Tickets

Levis stadium guest manager custom ticket design

Generic Tickets for Store Employees

It's not realistic to have everyone RSVP online. Sometimes you just need a batch of PDF tickets that you can distribute as needed.


Results

The venue was happy to see its security requirements satisfied. The client was ecstatic with how smooth the RSVP and barcode issuance went. Everyone was happy with how fast we processed the thousands of employees through the door.