Case Study


Google Big Moments of 2014
TBA Global

Tba invite

Service Level

Dedicated Account Manager, Custom Quote & Invoicing

The client came to us in the 11th hour - frantically searching for a solution to scan barcodes (generated via Signup4), for onsite validation and entry. When they found we could do exactly what was needed - import a guestlist with barcode numbers, have scanners shipped to their door, and provide premium phone and onsite (optional) support for an affordable cost - they were immediately sold.


Background

Tba icon

The client, TBA Global is an independently owned, full-service, international live event marketing and production agency. At TBA, there is no take two. We execute flawlessly the first time, every time.

The event, Google Big Moments of 2014, was a privately held event for about 2,000 guests in the States Capital.


2,000
Guests
7
Scanners
1,100
Checkins

Challenges

The client has used just about every event management application out there. They are constantly having to mix and match multiple software companies in order to cover their wide range of feature needs, including: email invites, RSVP, guestlist complilation, barcode generation, importing, distribution, and onsite checkins (name lookups, and scanning).

The dream is to compile all of these needs into a single event software company. Alas, the client had a few solutions already in place and strictly needed an application for checkin and scanning only. So that is what we did.


How We Helped

Guest Manager is incredibly modular and robust software. If you want to use us for everything - from invites to checkin - fantastic! An integrated solution is vastly superior to last-minute imports and exports between platforms. On the other hand, circumstances often prevent us from doing that - and what is needed is scanning barcodes only.

Import CSV Data File

The client simply passed along their guestlist file containing Guest Name, Email, Barcode # (only barcode # required), and we imported it into our software.

Last Minute Additions

Of course, there are always last minute additions. While using our integration RSVP solution is best (additions are processed for you), we also make it very easy to import by sending off a quick email to our server, SMS text message, CSV, via the checkin App, online, and more.

Branded Checkin Devices

The client rented 7 scanners from us. Each scanner consists of a Honeywell Scanner and iPad Mini. The Honeywell sleeve fully encloses the iPad.

Tba google tablets

Day of Phone Support

Events are stressful. Murphy's Law applies! You may be tempted to stick to Excel and Paper for checkins. Thankfully, nothing went wrong - in fact everything went according to plan and on schedule.

Event Report

We produced a report containing pertinent information including checkin time, guest name & contact info, and any notes collected at the door. The client then followed up via email with the attendees.


Results

Impactful. The clients client (Google) raved about how impressed they were with the checkin process - very clean, professional, and fast.